/* Support form and dashboard in the OpenDictate design system.
   Colours, fonts and sizes come from tokens.css (copy of design/generated/tokens.css
   in the OpenDictate repo); component rules follow design/components/web/bundle.css. */
@font-face{font-family:"Geist Pixel";src:url("fonts/GeistPixel-Regular.woff2") format("woff2");font-weight:400;font-display:swap}
@font-face{font-family:"Geist Mono";src:url("fonts/GeistMono-Regular.woff2") format("woff2");font-weight:400;font-display:swap}
@font-face{font-family:"Geist Mono";src:url("fonts/GeistMono-SemiBold.woff2") format("woff2");font-weight:600;font-display:swap}
@font-face{font-family:"Geist";src:url("fonts/Geist-Regular.woff2") format("woff2");font-weight:400;font-display:swap}
@font-face{font-family:"Geist";src:url("fonts/Geist-SemiBold.woff2") format("woff2");font-weight:600;font-display:swap}

/* ---------- Blink in the wordmark ---------- */
.od-px-B{fill:var(--signal)}.od-px-L{fill:var(--signal-light)}.od-px-S{fill:var(--signal-shade)}
.od-px-K{fill:var(--signal-deep)}.od-px-W{fill:var(--sneaker)}.od-px-G{fill:var(--sole)}
.od-a-body{animation:od-k-blink 1.1s steps(1,end) infinite}
@keyframes od-k-blink{50%{opacity:0}}
@media (prefers-reduced-motion:reduce){.od-a-body{animation:none}}
.od-wordmark{display:inline-block;font-family:var(--font-pixel);font-weight:400;font-size:26px;color:var(--ink);line-height:1.3;white-space:nowrap}
.od-wordmark-blink{width:.532em;height:1.102em;vertical-align:-.342em;margin-left:.076em}

/* ---------- Button: stepped pixel corners on a background layer, so the focus ring is never clipped ---------- */
.od-btn{position:relative;isolation:isolate;display:inline-flex;align-items:center;justify-content:center;height:44px;padding:0 18px;border:0;background:transparent;font-family:var(--font-mono);font-weight:600;font-size:14px;line-height:20px;cursor:pointer;text-decoration:none;white-space:nowrap}
.od-btn::before{content:"";position:absolute;inset:0;z-index:-1;clip-path:polygon(0 6px,3px 6px,3px 3px,6px 3px,6px 0,calc(100% - 6px) 0,calc(100% - 6px) 3px,calc(100% - 3px) 3px,calc(100% - 3px) 6px,100% 6px,100% calc(100% - 6px),calc(100% - 3px) calc(100% - 6px),calc(100% - 3px) calc(100% - 3px),calc(100% - 6px) calc(100% - 3px),calc(100% - 6px) 100%,6px 100%,6px calc(100% - 3px),3px calc(100% - 3px),3px calc(100% - 6px),0 calc(100% - 6px))}
.od-btn-primary{color:var(--on-signal)}.od-btn-primary::before{background:var(--signal)}
.od-btn-secondary{color:var(--ink)}.od-btn-secondary::before{background:var(--line)}
.od-btn-danger{color:var(--rec)}.od-btn-danger::before{background:var(--line)}
.od-btn:hover::before{filter:brightness(1.08)}
.od-btn:active{transform:translateY(1px)}
.od-btn:focus-visible{outline:2px solid var(--focus-ring);outline-offset:2px}

/* ---------- Page ---------- */
*{box-sizing:border-box}
:root{color-scheme:dark}
html{background:var(--bg)}
body{margin:0;background:var(--bg);color:var(--ink);font-family:var(--font-sans);font-size:15px;line-height:24px;font-synthesis:none;-webkit-font-smoothing:antialiased}
a{color:var(--ink);text-decoration-color:var(--line);text-underline-offset:3px}
a:not(.od-btn):hover{color:var(--signal)}
a:focus-visible,button:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible,summary:focus-visible{outline:2px solid var(--focus-ring);outline-offset:2px}
h1,h2,h3{font-family:var(--font-pixel);font-weight:400;margin:0;overflow-wrap:anywhere}
h1{font-size:40px;line-height:44px}
h2{font-size:24px;line-height:30px}
p{margin:0}
strong{font-weight:600}
.wrap{max-width:720px;margin:0 auto;padding:0 16px}
.wrap-wide{max-width:1248px}
.muted{color:var(--ink-muted)}
.lead{font-size:18px;line-height:28px}
.label,.meta{font-family:var(--font-mono);font-size:12px;line-height:16px;letter-spacing:.02em;color:var(--ink-muted)}
.stack{display:flex;flex-direction:column;gap:var(--space-6)}
.stack-sm{display:flex;flex-direction:column;gap:var(--space-2)}
.buttons{display:flex;flex-wrap:wrap;gap:var(--space-3);align-items:center}
.visually-hidden{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0 0 0 0);white-space:nowrap}
.trap{position:absolute;left:-9999px;top:auto;width:1px;height:1px;overflow:hidden}

.top{display:flex;flex-wrap:wrap;align-items:center;justify-content:space-between;gap:var(--space-3) var(--space-8);padding:20px 0;border-bottom:1px solid var(--line)}
.home{display:inline-flex;align-items:center;gap:var(--space-3);min-height:44px;text-decoration:none}
.home .label{padding-top:6px}
.nav{display:flex;flex-wrap:wrap;align-items:center;gap:4px var(--space-6);font-family:var(--font-mono);font-size:14px;line-height:20px}
.nav a{text-decoration:none;padding:12px 0}
.nav a[aria-current="page"]{color:var(--signal);box-shadow:inset 0 -2px 0 var(--signal)}
.nav .meta{padding:12px 0}
main{padding:var(--space-12) 0 var(--space-16)}
.foot{border-top:1px solid var(--line);padding:var(--space-6) 0 var(--space-12)}
.foot nav{display:flex;flex-wrap:wrap;gap:4px var(--space-6);font-family:var(--font-mono);font-size:12px;line-height:16px}
.foot a{color:var(--ink-muted);padding:14px 0;display:inline-block}

/* ---------- Cards and messages ---------- */
.card{background:var(--surface);border-radius:var(--radius-card);padding:var(--space-6)}
.sunken{background:var(--surface-sunken);border-radius:var(--radius-card);padding:var(--space-6)}
.notice{display:flex;gap:var(--space-3);align-items:flex-start;padding:var(--space-4) var(--space-6);border-radius:var(--radius-card);background:var(--surface);box-shadow:inset 3px 0 0 var(--warn)}
.notice-error{box-shadow:inset 3px 0 0 var(--rec)}
.notice strong{font-family:var(--font-mono);font-size:14px;line-height:20px}
.msg{white-space:pre-wrap;word-break:break-word}
.thread{display:flex;flex-direction:column;gap:var(--space-3)}
.thread .card{display:flex;flex-direction:column;gap:var(--space-2)}
.from-kunde{box-shadow:inset 3px 0 0 var(--ink-muted)}
.from-antwort{box-shadow:inset 3px 0 0 var(--signal)}
.from-notiz{background:var(--surface-sunken);box-shadow:inset 3px 0 0 var(--line)}

/* ---------- Pixel status chips: an 8 px square plus the word, never colour alone ---------- */
.chip{display:inline-flex;align-items:center;gap:var(--space-2);font-family:var(--font-mono);font-size:12px;line-height:16px;white-space:nowrap}
.chip::before{content:"";flex:none;width:8px;height:8px;background:var(--line)}
.chip-neu::before{background:var(--signal)}
.chip-in_arbeit::before{background:var(--signal-shade)}
.chip-wartet::before{background:var(--ink-muted)}
.chip-erledigt::before{background:var(--line)}
.chip-hoch::before,.chip-dich::before{background:var(--warn)}
.chip-dich{color:var(--warn)}

/* ---------- Forms ---------- */
.field{display:flex;flex-direction:column;gap:var(--space-2)}
.field>span{font-family:var(--font-mono);font-size:12px;line-height:16px;letter-spacing:.02em;color:var(--ink-muted)}
.fields{display:flex;flex-wrap:wrap;gap:var(--space-4)}
.fields>*{flex:1 1 200px;min-width:0}
input[type=text],input[type=email],select,textarea{width:100%;min-height:44px;padding:10px 12px;font:inherit;color:var(--ink);background:var(--surface-sunken);border:0;border-radius:var(--radius-chip);box-shadow:inset 0 0 0 1px var(--line)}
select{appearance:none;padding-right:40px;background-image:url("chevron.svg");background-position:calc(100% - 14px) 50%;background-size:12px 12px;background-repeat:no-repeat}
textarea{min-height:200px;resize:vertical;line-height:24px}
textarea.short{min-height:96px}
input::placeholder,textarea::placeholder{color:var(--ink-muted)}
.check{display:flex;gap:var(--space-3);align-items:flex-start}
.check input{flex:none;width:20px;height:20px;margin:2px 0 0;accent-color:var(--signal)}

/* ---------- Impressum and privacy policy ---------- */
.legal{gap:var(--space-4);max-width:65ch}
.legal h2{margin-top:var(--space-6)}
.legal ul{margin:0;padding-left:20px}
.legal li+li{margin-top:var(--space-2)}
.legal a{overflow-wrap:anywhere}

/* ---------- Dashboard ---------- */
.summary{display:flex;flex-wrap:wrap;gap:var(--space-2) var(--space-6)}
.tickets{display:flex;flex-direction:column;gap:var(--space-2)}
.ticket{display:grid;grid-template-columns:72px minmax(0,1fr) auto;gap:var(--space-2) var(--space-4);align-items:start;padding:var(--space-4) var(--space-6);background:var(--surface);border-radius:var(--radius-card);text-decoration:none;color:var(--ink)}
.ticket:hover{box-shadow:inset 0 0 0 1px var(--line)}
.ticket.is-dich{box-shadow:inset 3px 0 0 var(--warn)}
.ticket-num{font-family:var(--font-mono);font-size:14px;line-height:24px;color:var(--ink-muted)}
.ticket-main{display:flex;flex-direction:column;gap:var(--space-1);min-width:0}
.ticket-subject{font-weight:600;overflow-wrap:anywhere}
.ticket-side{display:flex;flex-direction:column;align-items:flex-end;gap:var(--space-1);text-align:right}
.tags{display:flex;flex-wrap:wrap;gap:var(--space-1) var(--space-4)}
.empty{display:flex;flex-direction:column;gap:var(--space-2);align-items:flex-start}
.empty h2{color:var(--signal)}
.split{display:flex;flex-wrap:wrap;gap:var(--space-6);align-items:flex-start}
.split>.main{flex:1 1 480px;min-width:0}
.split>.side{flex:1 1 280px;min-width:0}
details{border-radius:var(--radius-card);background:var(--surface)}
details>summary{cursor:pointer;padding:var(--space-4) var(--space-6);font-family:var(--font-mono);font-size:14px;line-height:20px;font-weight:600;min-height:44px}
details>div{padding:0 var(--space-6) var(--space-6)}
@media (max-width:560px){
  h1{font-size:32px;line-height:36px}
  .ticket{grid-template-columns:1fr}
  .ticket-side{align-items:flex-start;text-align:left;flex-direction:row;flex-wrap:wrap;gap:var(--space-2) var(--space-4)}
}
